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Got a Question? Our Experts are standing by!

Customs Manager Ltd. answers customs and global trade questions through our dedicated helpline, where experts with many years of experience tackle the most complex question. Give us a try.

If you move goods across borders, you need to follow customs and tax rules. Our experienced customs experts and specialists can help you. Together, the experts united in Customs Manager tackle all your questions in relation to customs and global trade, no matter how complex.

Dedicated, staffed Helpline

We offer a dedicated, staffed helpline standing by to answer questions, carry out research and support businesses. It's like having a customs manager on standby. The service allows businesses and people with import and export responsibilities to access practical and straightforward expert knowledge. You will be paired with one of our customs & global trade specialists, who are ready to answer your questions.

How does it work?

The first port of call is the chat function on the Customs Manager Ltd. website. Just click on there and ask your question. Depending on the paid plan you have selected. STARTER or PROFESSIONAL, your expert may be in touch with you to ask you a few questions about your question, supply chain or business and to get to know you and your customs and trade management structure, trade routes, operations, simplifications, licences and authorizations.

Topics and questions that our experts cover

  • Import, including import clearance

  • Export, including export clearance

  • Transit

  • Customs

  • Customs Declarations + Filing

  • Export Controls

  • Trade Agreements

  • EU

  • UK

  • USA

  • China

  • Many other countries

  • Customs classification

  • Export Control classification

  • EAR

  • ITAR

  • EU Dual-Use

  • Chinese Export Control Law

  • VAT + EU's IOSS

  • Import VAT

  • AEO, C-TPAT, PIP, UL AEO etc

  • Foreign Trade Zones

  • Duty Drawback

  • Special Procedures (Inward Processing, Outward Processing, Customs Warehousing, End-Use)

  • Origin

  • and many other topics

Unlimited Questions

Our goal is to ensure that your goods flow freely and compliantly around the world, as efficiently and effectively as possible. To help you do this, you need a partner who will be available for you when you need her or him. This should not be limited by a time counter or the number of questions. So we throw in unlimited questions, as long as it is reasonable :-). Subject to conditions.

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