How to Apply for Customs Warehouse Operation License
- Arne Mielken
- Mar 24, 2025
- 7 min read
How to Apply to Operate a Customs Warehouse for Importing to the UK?
Contents
If you're looking to delay duty and VAT, you can leverage customs warehousing. You'll only be required to pay when your goods leave the warehouse and enter free circulation.
You won't have to pay duty and VAT if you decide to re-export your goods or move them to another customs procedure that is not authorized use.
You must be authorized to operate a warehouse as a warehousekeeper. Additionally, you can store goods in a customs warehouse as a depositor. The depositor, who must be established in the UK, is the person who either submits the customs declaration or arranges for an agent to submit it instead.
You won't have to pay duty and VAT if you decide to re-export your goods or move them to another customs procedure that is not authorized use.
You must be authorized to operate a warehouse as a warehousekeeper. Additionally, you can store goods in a customs warehouse as a depositor. The depositor, who must be established in the UK, is the person who either submits the customs declaration or arranges for an agent to submit it instead.
Find out more about using a customs warehouse to delay your duty.
Using a customs warehouse
A customs warehouse can be used to store goods that are subject to customs duties, excise duties, or import VAT. It is particularly useful when you do not have access to the necessary documents like licenses when importing your goods. Additionally, it can be used to store goods that were originally imported for a special procedure and are now being warehoused before re-exportation. Furthermore, it can be used to store goods on which duty is not due, but import VAT is applicable or goods that have been released to free circulation. Lastly, it can also be used to store goods that are now in free circulation and are the subject of a claim under the Rejected Imports arrangements.
You can process your goods in a customs warehouse but only certain types of processing are allowed. This is known as usual forms of handling. If you need to do more processing you should declare your goods to inward processing.
Types of customs warehouse
There are 2 types of customs warehouse.
1) Public warehouse
This is for businesses who want to store goods belonging to other people also known as depositors.
2) Private warehouse
This is for businesses who want to store their own goods. The warehouse authorisation holder and the depositor are the same person.
Who can apply
To be approved as a warehouse keeper, you’ll need to:
be established in the UK
have an EORI number
be financially solvent
have a good compliance record in dealing with customs
prove you have a business need for the warehouse
be able or prepared to make declarations or employ an agent who is
be able to keep inventory records and run the warehouse to health and safety standards
provide a guarantee if needed for Customs Duty and VAT unless you’re an Authorised Economic Operator or can meet Authorised Economic Operator conditions
Before you apply
You’ll need to provide the following information on your application:
your EORI number
details of where your records are or will be held
the type of accounting system you use
how the goods will be received
the 8-digit commodity codes and descriptions of the goods you intend to store
any allowable processing you intend to carry out on the goods
where the goods will be declared to customs warehousing
how the goods will be identified in the warehouse
whether you’ll be using simplified declaration procedures
details of your guarantee if needed
the address of the storage facilities
details of any anticipated losses in warehouse
details of any excise goods you intend to store
details of any special storage facilities you’ll need if you store goods with specific requirements such as frozen goods or chemicals
How to apply
We recommend that you apply for an authorisation at least 2 months before you want to start using the warehouse. This will give us time to process your application. If we need more time to process your application we’ll contact you. With your application, you must also provide:
written procedures, that explain what happens to goods when they enter and leave the warehouse, listed in the order they happen
inventory records with screenshots of your Warehouse Management System (WMS) or Duty Management System (DMS) — include both if you use both
site plans including address, dimensions of the perimeter, clearly marked entrances and fire exits, CCTV and security gates with the dimensions of a clearly marked customs area
a list of signatories authorised to contact us to amend your application or authorisation, signed by a director or company secretary
the list of customs procedure codes that you intend to use
a personnel chart
your lease or rental agreement that confirms the address, leaser, lessee and minimum terms — if the warehouse premises is rented
letters of intent from your customers with annual VAT and duty suspension figures for goods they intend to store in the warehouse, to show an economic need — for public warehouse applications
UK only authorisation
To apply online for an authorisation, you need to have a Government Gateway user ID and password. If you do not have a user ID, you can create one when you apply.
If you cannot do this online, you can use the print and post form.
If you’re applying for authorisation in Northern Ireland and Great Britain you’ll need to fill the form out separately for each.
Authorisations covering both Northern Ireland and the EU
You can apply for a single authorisation to cover goods you store in both Northern Ireland and the EU.
You need to request this by emailing admin.uum.cdms@hmrc.gov.uk with your:
name
contact email address
address of your Northern Ireland operation
EORI number starting XI
We’ll reply within 5 days and provide a link to the EU Trader Portal where you can access the application form.
If you only store your goods in Northern Ireland you should apply for a UK only authorisation.
If your information changes after you’ve applied
We may need to contact you after you apply. This could be to request additional information or to organise a site visit.
If any of your contact details change (for example, your address or telephone number) you must let us know by email or by writing to the address on the acknowledgement letter we sent you.
We may delay or refuse your application if you do not provide all the information we need to complete it.
After you’ve been authorised
When we authorise you, you’ll get a letter that sets out the authorisation conditions.
Conditions include things like:
paying Customs Duty and other charges
keeping detailed records
You’ll be responsible for:
security and control of the goods, including keeping stock records and accounting for shortages
co-operating with us as supervisors of your authorisation
allowing us access to the warehouse premises, your records and the goods at any reasonable time
You can keep your goods in a warehouse for an unlimited time after we authorise you. We can tell you to move them out, if we think they might be a threat to humans, animals, plant health or the environment.
You can find out more about either:
what you need to do as a depositor in a public or private warehouse
You should write to the address on your letter if you want your authorisation to be:
amended
cancelled
You also need to write to us if there has been a change to your business which may affect your authorisation, such as:
changing your trading name
being taken over by another business
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