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Import Guide: Question 1 - Is this process right for me?

Our Import Guide walks you through 15 essential questions to help you get your goods into any country in the world, effectively, efficiently and, of course, compliantly.


You may have to follow these steps if you're moving goods permanently to your country from a different country, which your country has not agreed on a customs union.


What you need to do may be different if you are:

  • moving goods between countries that formed a customs union

  • getting goods through the post

  • bringing goods in your luggage for personal use

  • bringing goods in your luggage, car, or van to use in your business or sell

  • bringing in goods temporarily

  • bringing goods back into your country after they were rejected at another country’s border

  • moving to your country with your belongings.


Our 15 Import Questions for expedited importing


Question 1: Is this process right for you?

Question 2: How shall I get ready to import?

Question 3: How can I check the business sending you the good can be exported?

Question 4: Who will make customs declarations?

Question 5: Who will transport the goods?

Question 6: What are the commodity codes for my goods

Question 7: How can I work out the value of my goods?

Question 8: How can I reduce or delay customs duty?

Question 9: How can I check if I need a licence or certificate for my goods?

Question 10: Have I checked the labelling, marking and marketing rules?

Question 11: How do I get your goods through customs

Question 12: Can I claim a VAT refund and if so how?

Question 13: If you paid the wrong amount of duty or rejected the goods – what shall I do?

Question 14: How long do I need to keep invoices and records?

Question 15: Who do I reach out to if things so wrong or I have a further question?


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