EXISTING SUBSCRIBERS | ACCOUNT MIGRATION

Move to the New Platform

Your Customs Manager subscription carries over in full. Register a new account and we'll restore your Trade Intelligence PRO access.

In October 2026, Customs Manager moved to this new website with an enhanced Trade Intelligence PRO platform. Your subscription and agreed pricing stay the same.

How to restore your access

Create an account on the new website.
Verify your email address.
We activate your PRO access, normally within 24–48 hours.

Customs Updates Are Not Enough_ What Comes Next_.mp4

5-minute walkthrough

Understand the new Approach

Watch this 5-minute video to understand what's changed and how to get started with the new platform.

What Changed

From Change to Action. We've moved beyond simply identifying regulatory changes. Customs Manager PRO brings together the information, expert interpretation and practical resources you need to understand what matters and decide what to do next.

Old

A collection of individual services

Customs Watches focus only on regulatory changes.
Separate subscriptions for each digest's services
Pricing varies based on the services selected.
Previous website and login arrangements.

New

One integrated Trade Intelligence PRO ecosystem

Four connected services: Customs Watches, Knowledge Hub, Implementation Playbooks and Masterclasses.
- One integrated journey: Identify → Understand → Act → Master.
- One subscription with access to all four services.
- One fixed fee, with no separate service subscriptions.
- New platform and new account registration.

One ecosystem. Four services. One fixed fee*. Your existing entitlement continues — simply set up your account on the new platform to restore your PRO access.

*Your current subscription and agreed pricing remain unchanged until renewal, when the new fixed-fee model will apply.

Restore your PRO access in 4 simple steps

Already a Customs Manager subscriber? Follow these steps to move your PRO access to your new account.

Step 1 · 2 minutes

Create your free account

Go to www.customsmanager.info, click Login / PRO Plan (top right), then Sign Up with your email or Google/Facebook.

Tip: use the same email as your previous subscription so we can match your account instantly.

Step 3 · 24–48 hours

We activate your PRO access

Our team checks your existing subscription and upgrades your new account to the right PRO level.

No need to buy another subscription — we take care of it.

Step 2

Verify your email address

Enter the six-digit code we email you to complete your account setup.

Look for “Confirmation code for Customs Manager INFO” from info@customsmanager.org.

Step 4

Log in and explore PRO

Customs Watches — spot regulatory changes and trade risks.
Knowledge Hub — understand what changes mean for you.
Implementation Playbooks — turn requirements into action.
Masterclasses — build expertise across your team.

RESTORING ACCESS TO TRADE INTELLIGENCE

Set Up Your PRO Account

Unlock full access to the Knowledge Hub and Implementation Playbooks. Read premium articles in full and access practical resources, templates and tools for viewing and download.

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How to Set Up Your PRO Account

Visit www.customsmanager.info and click the Login / Pro Plan icon in the top-right corner. To set up an account for the first time, select "Sign Up". To sign up, enter your email address and password, complete the reCAPTCHA verification, and click the gold Sign Up button, or simply select Continue with Google or Continue with Facebook.

Enter the 6-digit verification code (valid for 15 minutes) sent to your inbox, then click Confirm & Sign Up to finalise your registration. Look out for an email "Confirmation code for Customs Manager INFO". Expect this to come from info@customsmanager.org.

Once you sign up, your email address will appear in the top right corner. Click the drop-down arrow to access your account settings, subscriptions, orders, bookings, and profile. We encourage you to explore the account settings, set your name and upload a picture.

Please sign in before exploring the platform so that your subscription access is recognised.

Create Your PRO Account Now

Login / Pro Plan Icon

Look out for the gold circular user profile icon featuring a white silhouette of a head and shoulders inside a solid circle.

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Sign Up or Log In?

Already registered? Click Log In before filling out this form to access your existing account.

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Enabling PRO

Once you've registered and verified your account, we will manually upgrade your account to PRO. This will be done within 24 to 72 hours of your registration.

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Tip: Explore Your Account

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Tip: Make Sure You Are Signed In

Please sign in to unlock your PRO access and remove the paywall, giving you full access to Knowledge Hub articles and downloadable Implementation Playbooks, templates and practical resources.

GET ONE TO ONE SET UP SUPPORT

Use the Set-up check if you need it

We also offer existing subscribers a complimentary account check-up call during the transition. We'll confirm that your new account has the correct PRO access, show you where to find the relevant resources and answer any questions to help you get started on the new platform.

You can book a call at www.customsmanager.org by selecting Book Expert Call.

Book Call Now

MEET ANNKAREN, HEAD OF GROWTH, CUSTOMSMANAGER LTD

POINT OF CONTACT

Annkaren will be your main point of contact during the transition to our new platform. She'll be happy to help with any questions, registration difficulties or access issues as you restore your Customs Manager PRO access.

If you need help setting up your new account or confirming your subscription activation, please get in touch. Annkaren will help make sure you can access the PRO services covered by your existing subscription.

You can contact Annkaren directly at growth@customsmanager.com.

E-Mail Annkaren Now

Legal

Review the Terms & Conditions

Use of Customs Manager PRO is subject to our Terms and Conditions. Please read them before using the service.